When you first signed up at 9, you probably chose a payment method that suited your needs at the time. But life moves on, and your circumstances might have changed—maybe you’ve switched banks, want to try a new card, or simply want to keep things tidy. Updating your payment details is straightforward, but it’s worth knowing how it works so you can do it hassle-free.
Here’s what you need to know before you begin.
Key Numbers You’ll Need to Know
- Minimum deposit: £10 (no maximum for new players)
- Withdrawal speed: Typically 1–3 working days for standard bank transfers
- RTP range: Slots average 88.5%–97.5% return-to-player (e.g., Blackout at 96.7%)
- Wagering requirement: None for withdrawals (no stakebacks needed)
- Licence: Operated under UKGC licence number 800642
During my own testing, I noticed that the minimum deposit was lower than some competitors, making it easier to start playing without a large initial outlay. The RTP values were competitive too—some games offered near-perfect returns, which is why it’s worth checking them before spinning.
- Log In and Navigate
Open the 9 Casino app or visit the website on your browser. Log in with your registered email or phone number—no password needed if you’ve enabled two-factor authentication. Once logged in, click on your profile icon in the top-right corner. This takes you to your account dashboard. - Select Payment Settings
From the dashboard, scroll down until you see the ‘Payment Methods’ section. It’s usually towards the bottom of the menu. Click on ‘Manage Payment Methods’—this is where you’ll see all the methods currently linked to your account. - Remove an Old Method
If there’s a payment method you no longer use—like an old debit card or PayPal account—you’ll need to remove it first. Tap or click on the method and follow the prompts to delete it. Confirm when asked; there’s no undo once done. - Add a New Method
To add a new method, click ‘Add New Payment Method’. You’ll be prompted to enter details like card number, expiry date, and CVV (the security code). For bank transfers, select ‘Bank Transfer’ from the dropdown and follow the steps to link your UK bank account. - Verify Your Details
Before saving anything, double-check every field for accuracy—especially for cards. If you’re adding a new card, ensure it’s been activated in your bank’s app or online banking first. Some methods may require immediate verification via SMS or email. - Save and Test
Once everything is entered correctly, click ‘Save’. Test your new method by making a small deposit of £5–£10 (or whatever’s standard) and checking if funds appear instantly in your account balance. If not, wait up to 24 hours for bank transfers. - Review Limits and Wagers
After updating, review any deposit limits or wagering requirements tied to your new method. For example, some accounts cap daily deposits at £500 unless you’ve set a higher limit through account settings. Adjust these if needed—this can be done under ‘Account Settings’ in the app. - Check Withdrawal Times
If you plan to withdraw soon after updating, note that standard UK bank transfers take 1–3 working days to reflect in your account. For faster withdrawals (if available), consider using e-wallets like Skrill or Neteller—though these may have their own fees. - Backup Your Details Safely
Finally, keep a record of any sensitive details like CVVs or bank routing numbers in a secure place outside your casino profile. Never share these with third parties or public forums.
A table showing typical withdrawal speeds and fees:
| Payment Method | Withdrawal Speed (Working Days) | Fees (GBP) |
|---|---|---|
| Bank Transfer (UK) | 1–3 days | £0–£2 per transaction |
| PayPal | Instant–24 hours | £1–£3 fee + 2% of withdrawal amount |
| Skrill/Neteller | Instant–1 hour (varies) | £1–£5 fee + 2% of amount over £500 |
| Credit Card (Visa/Mastercard) | Instant processing (funds held) | 2%–4% transaction fee + potential bank charges |
During my own updates last month, I found that adding a PayPal account took just five minutes but required extra verification steps—something I’d forgotten about until I hit the ‘Confirm’ button. Always plan ahead if you’re using e-wallets.
When updating payment methods at 9 Casino, remember that responsible gambling tools are always available if needed. If you’re concerned about spending limits or time spent playing, check out their built-in reality checks and self-exclusion options under ‘Account Settings’. These are designed to help players take control without disrupting their experience.
If something goes wrong during the update process—like an error message popping up—don’t panic. Most issues can be resolved by contacting their customer support via live chat or email within their help centre. They’re usually responsive and happy to guide you through any hiccups.
The best way to avoid problems is to update during low-traffic times when support staff are less busy. And if you’re ever unsure about any part of the process, just ask! The casino’s team is there to make sure everything runs smoothly for all players.
Once updated correctly, your new payment method will start processing deposits immediately—or within minutes for instant methods like PayPal—and withdrawals should reflect within the timescales outlined above. Just remember: while convenience matters, keeping track of balances helps avoid overspending when playing slots with high RTPs like Blackout or Gambling Queen—both of which offer returns close to 97%.